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Privacy Policy and Terms of Use

This document sets out the Terms of Use and Privacy Policy for the website located at www.plumblaw.com.au. The website is operated by Plumb Law Pty Limited ABN 66 697 937 054. By accessing or using this website, you agree to be bound by these terms.

Where we use the terms "Plumb Law", "we", "us" and "our" on this page, this is a reference to Plumb Law Pty Limited (ABN 66 697 937 054).

Terms of Use

No legal advice: The content on this website is provided for general information purposes only. It does not constitute legal advice. You must not rely on website content as a substitute for obtaining legal advice specific to your circumstances.

No solicitor-client relationship: Accessing this website or sending an enquiry to Plumb Law does not create a solicitor-client relationship. A solicitor-client relationship is only formed once we formally agree to act for you.

Conflicts of interest and retainers: We must conduct a formal conflict of interest check before accepting any instructions. We will only act for you after you have signed a formal costs agreement in accordance with the Legal Profession Uniform Law (NSW) and the Legal Profession Uniform Conduct Rules 2015.

Accuracy and currency: The law changes frequently. We do not warrant that the information on this website is accurate, complete, or up to date.

Limitation of liability: To the maximum extent permitted by law, Plumb Law Pty Limited excludes all liability for any loss or damage arising from your use of this website or reliance on its content. This includes direct, indirect, and consequential losses.

Intellectual property: We own or license all intellectual property rights in the content of this website. You may view, download, and print content for your personal and non-commercial use only. You must not reproduce or distribute our content without our prior written consent.

Third-party links: This website may contain links to external websites. We do not endorse the content of those websites. We are not responsible for their content or privacy practices.

Admission disclaimer: Plumb Law Pty Limited employs lawyers admitted to practice in New South Wales. Our lawyers may not be admitted to practice in all Australian or international jurisdictions.

Governing law: These Terms of Use are governed by the laws of New South Wales. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

Amendments: We may update these Terms of Use at any time. We will publish the updated terms on this website. Your continued use of the website constitutes acceptance of the amended terms.

Part B — Privacy Policy

Introduction: This Privacy Policy explains how Plumb Law Pty Limited collects, uses, and manages personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect: We collect personal information necessary to provide legal services and operate our firm. This includes:

  • Contact details: name, address, email, and telephone number.
  • Matter information: details relevant to your legal matter.
  • Sensitive information: health information or criminal records, but only where necessary for your matter and with your consent.
  • Technical data: IP addresses, browser types, and website usage data.

How we collect information: We collect personal information directly from you where reasonable and practicable. We collect information when you submit an enquiry through our website, communicate with us by email or telephone, or instruct us to act for you. We may also collect information from third parties, such as other parties to a dispute, government agencies, or publicly available records.

Why we collect information: We collect, hold, and use personal information to provide legal services, conduct conflict checks, manage client retainers, and comply with our legal obligations. We also use this information to send you legal updates and marketing materials. You may opt out of receiving marketing communications at any time by contacting us.

Disclosure of information: We may disclose your personal information to third parties in the course of providing legal services. These third parties include courts, tribunals, regulatory authorities, barristers, experts, and other consultants engaged on your behalf. We also disclose information to our IT and administrative service providers. We may disclose personal information to overseas recipients if required for your matter or if our service providers host data overseas. We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles.

Data security: We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure IT systems and physical access controls. However, the transmission of information over the internet carries inherent risks. We cannot guarantee the security of data transmitted to our website.

Cookies: Our website uses cookies to improve user experience and analyze site traffic. Most web browsers automatically accept cookies. You can disable cookies in your browser settings, but this may affect website functionality.

Access and correction: You have the right to request access to the personal information we hold about you. You may also request that we correct inaccurate information. You must submit these requests in writing to our Privacy Officer. We will not charge a fee for making a correction request. We may charge a reasonable fee for providing access to your information.

Complaints: If you have a complaint about our handling of your personal information, please contact our Privacy Officer in writing. We will investigate your complaint and respond within a reasonable time. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner.

Contact details: You can contact our Privacy Officer using the following details:

Privacy Officer — Plumb Law Pty Limited
PO Box 455
Waverley NSW 2024
enquiries@plumblaw.com.au

Amendments: We may update this Privacy Policy from time to time. We will publish the updated policy on our website.

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